Email Knowldge Center
To access you Click IT email account using a browser, click the link below:
Knowledge Base
- Click here to get online help documentation.
- Click here for directions on how to set up your email on any device.
Documents
- The Case for Hosted Exchange (PDF).
- Exchange Sales Brochure (PDF).
- Microsoft Exchange Details (PDF).
- Why Host Exchange with Click IT (PDF).
- Hosted Exchange Buyer Information (PDF).
- Comparing the latest versions of MS Exchange (PDF).
- How is data in Exchange environment backed up? (PDF).
- Fixing problems with Autodiscover.
How to add your Gmail account to your Outlook: Click Here.
Pricing
We offer several tiers and packages of service.
Managed iMap: We office managed iMap email hosting, which is priced on a per month, per user basis, with discounts depending on the duration and number of Click IT services you are subscribed to.
Managed Exchange: We office managed Exchange email hosting, which is priced on a per month, per user basis, with discounts depending on the duration and number of Click IT services you or your organization is subscribed to. We give you personalized service, at economical prices.
FREE Email Hosting: If we host your website, we also offer free emails with your hosting package, depending on your package. For more information about our self-managed hosting packaged, visit: https://www.clickithosting.com.
Semi-Self Managed: We now offer plans where you can do the management with our help, whenever you need it, 24/7/365. For information about Click IT's new "Semi-Self-Managed" Email Hosting Plans: Click here.
Getting Started
If you are needing to order our managed eMail service, but have yet to do so, you will need to fill out a form so we can get the necessary information.
We can help you with it, so please contact us if you need help.
The form is found here: https://shop.clickitgroup.com/wp-content/uploads/2019/09/Email-and-Domain-Information-Form-2019.pdf
Problem Delivering Mail from Your Website?
If you use a remote email delivery server different than where your domain resolves to, and you are experiencing email problems, here is the fix you've been searching for. The problem also is apparent when your email address for the Admin (under General in Settings in the WordPress admin section) uses a remote server to send mail from WordPress. It will never get delivered unless you make this change in your server that uses C-Panel.
To get email delivery to work properly, you will need to go into your C-Panel and Email Routing, and toggle between "Local Mail Exchange" and "Remote Mail Exchange". This is a little known issue with C-Panel and WordPress. Toogle between these two settings, saving each time, and test until you confirm that it is working.
